|Category:||RV Storage Facility|
|Address:||603 FM 1092 Rd, Stafford, TX 77477|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM|
Went in for information about renting a trailer and met with a rude manager who was at the counter. Expect to give all your personal information just to get a price or information on anything. She was smiling, but had a rude demeanor and careless attitude. The kind that tells you "Im smiling because I have to, so go love yourself". Obviously the customer did not come first at this location. Needless to say I never got the information and will never return to this location. Recommend going to an annex location instead. I went to the location near HWY 90 and Texas Park way. They were much more polite with great customer service and were eager to help.
Prior customers name and credit card info left on the screen for anyone to see. They let me rent a truck and never even asked me for an ID... they just used my phone number. I guess that anyone who knows your cell number can go in and get a rental. Ridiculous. Manager talked to the employees any kind of way in front of customers. Very unprofessional...
I uploaded the wrong picture oops sorry.I have been an Occupant of this facility for a little more than two years as of now. The Management is Very courteous and attentive. I recommend this particular location to anyone who needs a Temporary place to store Your items.
The staffs are nice. However the company itself sucks. We had our ubox delayed but no one can help us... we tried to call the costumer service but the lady just tried to transfer us from one place to another. Totally waste our time.
The representative I dealt has a lousy attitude, she is pushy and condescending. She easily aggravates. It was difficult to keep calm when talking to her. I would suggest dealing with another location, else take alot of patience.
I have been a occupants on this location for years now and, the Manger is very nice. She work with you on your rental situation, if anyone ever need a uhaul I tell them to go to this location.
Only one or two friendly staff members there. Dee has never once been friendly even to staff in front of customers. Glad not to see her there that often anymore.
Pretty good first Uhaul experience.... staff was professional and helpful they also worked with me with the time I would rturn the truck.
waited 4 an hr to get propane refill and the pump didnt even have any when it was my turn, only the manager is able to do that
The Manager D-Ann goes above and beyond to help you with all your moving and storage needs
Exelent management team, confidence and security guaranty!!!
Not the most pleasant experience I have had with a UHaul...
Just a storage place. Not much parking at front office.
Fast easy and affordable. Good staff good vehicles.
Friendly staff and good availability of vehicles.
The worst customer service.
Loved the customer service!
The service was excellent.