|Category:||Shipping and Mailing Service|
|Address:||17460 N Interstate 35 Frontage Rd Ste 430, Schertz, TX 78154|
|Working:||Closed 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–5PM Closed|
On Saturday, 27 September 2014 I attempted to mail a rifle barrel through this store. I had already boxed up the package and when the woman asked what it was, I told her. She replied that they could not ship it. I told her it was not a firearm, just a component and was the equivalent of a pipe at that point. She replied that it was the store owners policy not to ship ANY firearm part, regardless of what it is. The woman next to me actually said "for Gods sake, this is Texas!" I took my business elsewhere and successfully mailed my package. The owner of this store is clearly anti-gun/2nd amendment. There was no safety concern and it did not violate a UPS policy. I recommend taking your business elsewhere.
I was in Schertz because of the unfortunate passing of my mother. I had many items that I needed shipped simply because they would not fit in my suit case when I head back to SC. I was treated with a very welcoming staff, and they all went above and beyond to help with this very emotional time. I would HIGHlY recommend this UPS store to anyone, and should the need arise during any of my visits back here I will most definitely use this store! Thanks Maria and Chase for all you did!!!
Sherryl Lynn Rodriguez
Several times I have been to the UPS Store in Schertz. Maria and Sarah have been excellent with their customer service! Their politeness, expediency and their professionalism turned a stressful situation into a very positive experience. Thank you for your friendly welcome and going above and beyond to get the job done well!
Maria is outstanding! She is professional, responsive and got our tri-folds completed to meet our short suspense. Our marketing products have been beautifully displayed and we are very happy with the service at this store! Thank you!
Absolutely horrible! They lost my package and were unwilling to provide any information whatsoever about the process for a lost package. My first and last time using UPS.
Marcos Del Orbe
Just wanted to give Kudos to the lady and young man working Saturday June 20th. Very friendly, fast and professional... Thanks for the help!
Love this UPS store. I have been coming here for years and the customer service is great even when new employees come on board.
Great service! Went in there to ask some questions and get some info on their services and Maria was great help!
Great crew at this location, always go out of there way to help the customer.
Had the same box and insurance scam as previously mentioned.
Very helpful staff! Quick and easy shipping!