|Address:||11303 W Loop 1604 N, San Antonio, TX 78254|
|Working:||9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM|
I had the most pleasant experience at Cubesmart thanks to Mr. Mike Ellis. I moved here from Kansas and had reserved a storage unit at a different only to get here and find out that all of the units were not climate controlled I needed climate controlled units to store Items that would not hold up in the heat here in Texas. I had two truck loads of items and was not pleased to find out I could not use the storage units I had reserved. After searching around for hours we stopped at Cubesmart where we found Mike working on of the most pleasant people I have met here in San Antonio Mike assisted us with the units we needed, and all was well. Than you cubesmart for hiring people with such good customer service.
I called CubeSmart after finding out that the place where we had confirmed a storage room was not available after all. Both Diane and James were so helpful. They reached out to us and made our move so much easier. They had a room the size we needed and helped us find a place to turn our U-Haul in that was closer than where we had been told to go. This is what customer service is all about. Thank you Diane and James for making our move easier.
This location consistently has the best prices in town. Customer service is amazing. Within 30 minutes of making an online reservation I received a confirmation call. When I arrived at the location, I was remembered by the rep and received my unit within 10 minutes. Definitely recommended.
I made my reservation online and it was simple and easy to follow. I was greeted by name upon walking in and James Harmon answered all my questions, toured the facility with me before signing paperwork and was so friendly and down to earth! Would definitely recommend this storage facility!
We have used this location for many years off and on to meet the needs of our family. Staff are very nice and helpful. Great location. Easy to pull moving trucks in and out. Would definitely use again in the future! Highly recommend.
Everyone there is super friendly, and their rates are competitive compared to surrounding storage companies. I needed to down size and Mike was extremely helpful and patient while we went through the steps of sorting everything out.
I went by last week to rent a unit. Had a great experience with the manager. Very helpful and great attitude. Was running a bit late and got there at 6:02 he was still able to help me and offer great customer service. 5 star +++.
The staff st this location is awesome. They always great you with a friendly smile and are always attentive to your questions and needs. The facility is clean and well taken care off.
Been in customer service for close to 40 years James Harmon reins supreme in his attention knowledge and willingness, pay him well because i will.
This location has the best rates in the city! Great customer service provided by James.
All in one! So convenient! Truck available and very secure and clean!
Easy to get in and out of our unit and the carts are convenient!
Very clean, easy and professional! Would recommend.
Really friendly here. Always clean.