|Address:||1012 W Eldorado Pkwy, Little Elm, TX 75068|
|Working:||8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 10AM–12PM Closed|
A Private User
This is the worst, I will say it again, the worst post office I have ever been to! Somehow every package I deliver ends up being lost even if its sent Priority mail. I thought the first time it happened that maybe it was stolen until I would send other letters that also didn’t arrive. When I inquired about the stolen package it turned up that it was at the my post office and it was claimed as a no pick up when I called the person I was sending it to multiple times to see if a notice letter has been left. They never received such thing. When I went to this post office they were telling me I had to pay the postage again to pick it up, when the website says they don’t charge for that. It was already costing me more than 10 dollars to ship it. To add to it they were rude and had no customer service ethic at all. Also the majority of the time the mail carrier doesn’t pick up the outgoing mail. The new mail gets shoved on top of the outgoing mail, and this can be with my red flag in the upright position indicating there is OUTGOING mail. Never Never again.
I WENT ON LINE FOR FILE A CHANGE OF ADDRESS FROM SACHSE TX. AFTER MY DAUGHTER SOLD HER HOUSE THAT MY DAUGHTER, SON AND MYSELF WERE LIVING. IN MID JAN. 2017 MY DAUGHTER PUT IN A PERSONAL PERMANENT CHANGE OF ADDRESS FOR HERSELF. EFFECTIVE FEB. 09, 2017 I PUT IN A FAMILY PERMANENT CHANGE OF ADDRESS FOR MY SON AND I. I AM NOW RECEIVING MAIL FOR ALL THREE OF US HERE IN LITTLE ELM. I CALLED LITTLE ELM POST OFFICE TO EXPLAIN WHAT WAS GOING ON AND THEY TOLD ME THAT SINCE I PUT IN FOR FAMILY PERMANENT CHANGE OF ADDRESS IT OVER RODE A PERSONAL PERMANENT CHANGE OF ADDRESS FOR MY DAUGHTER?????? MY DAUGHTER WAS ALREADY MOVED OUT AND RECEIVING MAIL AT HER NEW ADDRESS, BUT NOW I AM RECEIVING HER MAIL HERE, WHICH IS BEING FORWARDED FROM THE ADDRESS SHE PUT IN HERSELF A MONTH PRIOR????? SOMETHING IS WRONG WITH THE POSTAL SERVICE CHANGE OF ADDRESS SYSTEM! FIX IT!!!!!!
tried to turn in change of address forms printed off website, the lady at the counter informed me I had to turn them in to the Corinth PO. Which is where we live now, but not where our mail would be coming from. Finally convinced her that I WAS FOLLOWING THE DIRECTIONS PRINTED ON THE FORM and she told me to ring the doorbell for the people in the back. I gave the form to a gentleman that was a bit more personable in the back, but even after a week, I have still not received mail from the old address. So FRUSTRATED!!
A Private User
The Little Elm Postal Service is a joke. I get my neighbors mail 2-3 times a month. I took pictures of my mail laying on the ground because the carrier is too lazy to actually put it in my box. If my neighbors car is parked within a mile of my box, the carrier just passes by. I watcher her pull up to my box, get within 2 feet of it, then back up and drive away WITHOUT delivering the mail. I had to chase her down the street to get the delivery for that day. What a nightmare.
I have had issues with open mail and mail is always delivered to neighbors on both sides of me. We have had three package orders in the span of 2-3 week go to wrong door! Not to mention regular mail. Neighbors have brought our mail over. Former neighbors we got to know well would just drop it in our box bc it was a common theme. We would return the favor... Packages or envelopes that seem to have value would always be open upon delivery.
We barley get our mail. As a business it is so important that we receive our mail daily. There will be 1-3 days where we would not receive a single thing...not even junk mail! When I called, they just told us their best person works our route and it is not true I am not receiving any mail. UGH! So frustrating. After reading all the other reviews...there should be something we can do to improve or change what they are clearly NOT doing!
So far every item I have received in the last 24 months has a sticker on it saying "received damaged". I am sorry but not all can be damaged. I also got a package with one end completely missing (yes I said missing) with nothing in the box and a sticker saying "received damaged". Really you think so. Now today another lost item. I am actually looking forward to moving out of LE so maybe I can get my mail.
Mails damaged or partially opened. Few of my mails were partially opened and feel this is incorrect way of handling things. I am really disappointed with the quality of service by the mail delivery people. They are not supposed to do this unethical practice of opening mails and will next time report to the main HO of USPS as this is invading privacy
By far one of the worst post offices in the area! Rude, lazy and could care less about helping you. Good luck getting any type of package delivered. Never on time, deliverd to the wrong house or not at all. If there was a way to bypass them i would pay extra for it.
I live in Paloma Creek and the "carrier" seems to think oversized parcels can fit in a mailbox. Almost broke my mailbox from forcing the package in it. Luckily, I was able to wedge it out but bent the mailbox. Bent it back to where the door would at least close.
I like my mail man but they always bring me the wrong mail and the post office is a joke. I tell them that the package is for pick up only, after an hour they tell me it was delivered and no it was not delivered I bet you anything it is just sitting in the back.
I order stuff on amazon all the time and for some reason there is always an issue with getting my packages delivered. Recently ive started paying for UPS & Fedex to deliver for me, it costs more but it is definitely more reliable. Unhappy customer. :)
Went into inquire about getting P.O. Box one of the ladies seems like she hated her job. Barely wanted to answer any of my questions, so i cut the convo short and said i will just do everything online and left.
Wrong packages all the time. They use the street number and first letter of the street name to match the address (12345 Apple st matches 12345 Axiom st in their logic). The whole neighborhood complains too.
Instead of ringing the doorbell to see if I was home, they decided to be lazy and stay in their vehicle, then leave a note in the mailbox simply stating I was "unavailable" to sign for delivery. Losers.
Poor service,unfriendly staff,if you are planning to drop your mail in this location make sure you bring some snacks and Netflix movie because you gonna have experience the long waiting...
Was in today a was very surprised, that an employee can shout out orders at customers and no one from the USPS has the guts to take any action.
A Private User
The new delivery man has not been properly trained to turn the flag down when mail is picked up. So how do we know mail has been delivered?
My package was delivered OPENED and the gift I sent (a handmade bracelet) was TORN IN HALF. Someone will lose their job for this.
Awful. Rude post Master and the kiss packages all the time! I have things marked delivered that never show up!!!
I went early to be there when they opened. They were 10 minutes late with no apology or sense of urgency.
Package said it was delivered.... Never was. I called they said it was so kind of like well get over it.
The employee that I worked with was on her phone giggling and laughing
I receive too many time wrong letters and wrong address
Really bad customer service always problems with my mail
Very helpful and easily processed Passport
Roland Jones Sr.
Called to get package resent, never came!
Constantly getting my neighbors mail.
Unfriendly staff, poor service
Horrible Customer Service to
People are rude