|Address:||2511 Sunflower Dr, Little Elm, TX 75068|
|Working:||9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM|
When I started using this storage facility it was called Sunflower Storage. It has since been purchased by CubeSmart. The prices went up a little bit, but CubeSmart provided web access to view information about and manage the storage unit accounts. The service provided by the staff was excellent before and after the change. The facility and its units did not change. The access changed to require use of the entry code to exit. The climate control is adequate but a little dated. The lock sets on the doors to the hallways get in need of repair and stay that way a little longer than I would like. I think the facility is adequate and reasonably priced. The staff have bent over backwards to be helpful. I had to store 5 units of "stuff" when I moved here, and they helped get the units as close together as could be arranged. They have also been very accommodating as I have released units and swapped units. When releasing a unit you are supposed to sweep it. As I was preparing to release a unit, I kept the staff apprised of my plan and timing, and the manager swept the unit for me before I could. They also will provide nice rolling carts on request for moving stuff in and out.
Dixie was so helpful and made the experience dealing with CubeSmart unbelievable!!! Dixie showed me over six storage units because I had specific needs I had to meet for a storage unit! The team at CubeSmart was very patient and extremely helpful dealing with me and offer several solutions. I could not be happier to be part of the CubeSmart family and highly recommend this team and location to anyone looking for a storage unit! I want to thank Cindy and Dixie for going above and beyond to assist me.....
gramma Kady sowing with karern
My daughter went online and filled out the information for me. Cubes mart in Little Elm called me to confirm that I still wanted the unit. When I arrived here it was waiting for me. I paid the first month rent and my things are now in storage. The customer service representative was friendly, and helpful and personable. I would recommend cube smart to others who need a storage unit.
Worked with Cindy, she was very helpful in getting my storage unit squared away. She offered tips for the movers when loading my storage unit. The place was clean. Like one of the other responders mentioned, the cart was not available for use. It was locked up. It would of been easier on my body if I had been able to use the cart for the heavy boxes.
Just met these good people on June 3; rented a space on the spot, with no further "consideration". The facility is clean, secure, relatively new (my section IS new), and the management appear to be excellent. My expectations were exceeded.
Great experience, Debra was very patient and made sure I was completely satisfied. The facilities are clean and well maintained. I needed storage closer to our new house and am very happy I chose Cube Smart.
Excellent customer service from the front office! Laura is very helpful and always has a positive attitude. The gate is also open until 10PM which makes it easy to access my unit.
had very great customer service Laura and Dixie was very helpful and answered all our questions. would definitely recommend them to all my friends
Quick and efficient and very friendly! I appreciated not having to sit there all day to sign tons of paperwork. Job well done!
Cindy and Debra were very helpful and spent a lot of time explaining the different sizes and finding the right size for us!!!!
Very helpful and friendly staff at both locations. They knew what I needed and helped me every step of the way!
Nightmare...Stay away from here. U-Haul has better prices and the store manager will not hang up on you...
The new manager was very plesant and very helpful. They helped me with no issues and a smile. Tim Owens
Cindy was very helpful in assisting us with our needs. She was pleasant and very thorough.
Very easy setup and overall great experience! Cindy is also very friendly and personable.
Deb the mgr was very pleasant and easy to work with. The process was quick and easy.
Very clean, friendly and helpful. Love the front office ladies!
Clean facility and excellent manager! Would recommend to all!!
Fast, profession service & clean, well managed facility.
Nice folks. Clean storage. Very quick with reservations.
The people there are very friendly and helpful!
Quick, efficient service, great facility.
Process is very easy and staff is nice
Very happy with the people and place
Friendly staff and easy setup
Quality units awesome staff
Great and Friendly Service!