They put my moving appointment for 1-3 pm on Thursday. Then they moved it to 3-5 pm. I left work early for the moving. They called me back saying they had to move the appointment to 7 pm. Since I was on time constraint, I agreed with it. Later the lady called me and told me they can only do for 9 pm! At this point, I was really frustrated..asked the lady for discounts on the move. She declined, and hung up on me when I tried to argue about the whole inconvenient situation they put me in. I had never had this bad experience when it came to moving! They could have told me ahead of time so that I could go with different movers. This was very inconsiderate of my time while they were trying to prioritize over profiting from big house move! I do not recommend!!
Thoroughly impressed with the entire service from quote on the phone, to pick-up, and from delivery to storage facility!! You don’t have to pay top price for quality customer care with Five Star Moving company. Handled our furniture like professionals all with positive attitude. Didn’t add on more costs. Packing in the trailer was carefully done to ensure all would fit in one trip. All in all, felt like we were getting premier moving service. Thanks again!!
Professional from the quote to the pick up to the last bolt the movers secured to my bed frame to the time of payment. Definitely recommend. Fast movers too!