|Address:||10430 S Kirkwood Rd, Houston, TX 77099|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed|
I just rented my second unit here. The facility is clean, and the level of security appears to be very good. I was very concerned, as a woman with a disability, that I would not be afraid to enter the facility, by myself, at any time of day or night. The security features, as explained and visually shown to me, relieved any anxieties I may have had. All details regarding payment, access, security features, etc. were thoroughly explained to my satisfaction. Every effort was made to ensure my specific storage needs were addressed. The staff was accommodating, polite and professional. Special effort was made to ensure any questions I had were answered fully and to my satisfaction. I left feeling my storage items will be secure, and that I had made the right choice in choosing Storage Choice in Stafford, at 10430 South Kirkwood Rd, Houston, TX 77099.
Andrew O Eke
It takes an excellent customer service to adjust to a good environment. I had Public Storage from August 1992 till when I moved out on July 15th, 2017. Throughout my rental in Public Storage, I have never received any special as a long-term renter, from when I was moving in or moving out. Hurricane damaged my properties, thieves broke in, the only gratification I received was issued another location to move in my belongings and after the repair, I moved back to my usual location. However, the service I received from Storage Choice is superb: free move-in truck, lock, lock and keys, and an unbeatable price. It is said that the taste of the pudding is in the eating.
First time having to get a storage unit and so far it is great .. Manager very very helpful and such great attitude. Took us on a tour and guided us thru the process and followed up with us before moving in . Nevertheless the idea of having a truck on move out day is awesome and availability of having the opportunity to set dates is even more awesome. The idea of our home goods and personal items being well taken care of is so securing . Cant wait to see how well our items continue to be taken care of .
We where looking for a good location but could not find good management with pubic relations skills to satisfy our needs. We found miss Kiana Anderson with her professionalism and noticed her kindness and welcome us. When miss Anderson escorted mrs Harwood and I which is my better half, while on her property we notice how secure and the up keep was will maintain. We are very will pleased to be her tenants. thank you very much
This is my second time renting from storage choice. I had a good experience with them before so when I needed to store some items I decided to come back. I feel that speaks for its self. You only return to places you like. I will say the prices are a bit higher than other storage facilities, but the location and security makes it worth it for me. Excellent storage facility!
I had an excellent experience at Storage Choice on S. Kirkwood and would highly recommend their facility. The employee who assisted me, Mario, was highly professional, knowledgeable and helpful. When I looked around the area for storage options, I found Storage Choice to be financially reasonable and the best option for my dollar.
I have been renting from this location for three weeks. In That time the Staff have been very friendly and have answered all of my questions and I even used their truck. It was all very easy. My only complaint is the door on my unit will not stay all the way open. I use the unit often and have to prop it open.
Storage Choice @ 10430 South Kirkwood Rd, Houston, TX 77099 is awesome! Justin & Mario are two of the nicest people you will every meet. Very knowledgeable and pleasant to work with! Saved me money by helping me determine what size unit I needed.. Facility is clean, well lit and secure. I highly recommend them!
This is by far the best storage place I have ever rented. For one, if you work and get off late and need to get in your unit you can get 24 hr access. The manager Brandon Lee was very professional and polite with all of the customers that came in. I recommend Storage Choice to anyone looking to rent a unit.
Called and Mario was very polite and informative. Arrived at location with entire family in tow and Mario made the effort to make my wife and kids and I welcome and made the entire process extremely simple snd stress free. As a former manager for U-Haul I was really impressed by the entire experience.
I recently rented a unit from this facility. The gate has been broken and wide open for the past couple days. The first night of moving in, there was a break in and the cops were there making a report. I am getting my things this week to move out. I have been a customer for only 2 weeks.
I highly recommend the Self Storage located at 10430 South Wilcrest. Talk to Mario This gentleman has all customer service that you want. I was in desperate need of storage space and he gave me specials and it was so EZ to rent the truck to complete the move. Great work Mario! Thanks, Dan
I was very satisfied with the manger James and the assistant manager. They were very patient and helpful answering my questions and explaining the rental process. The use of the moving truck was a HUGE benefit. I would definitely recommend this facility to others.
I found Storage Choice online and after comparing prices with several other storage facilities in the area, they were the best deal for what I needed. The process was very easy, and they offer a free truck if you need to use it to move in. So far a good experience.
Circumstances caused me to need to locate and secure a storage unit rather quickly. Both of the two people who assisted me in making this happen were kind, knowledgeable, and efficient! The grounds are always clean, and I feel very safe on the premises.
II would like to let everyone know professional the manager James is at Storage Choice @ Kirkwood, he goes above and beyond to make sure his customers are satisfied. The property is so well kept. I rate it a five star and above. Thanks. S. Thompson
Storage Choice was awesome for my storage needs! I was able to complete most of it online and the agent at the location was informative and fast. Glad I was able to get it close to my new home with such a dependable company.
JUSTIN AND THE OTHER ASSOCIATES WERE GREAT AND VERY HELPFUL. I HAVE RENTED AT THIS FACILITY ON MORE THAN ONCE. THE FACILITY IS ALWAYS CLEAN AND IT IS IN A GOOD LOCATION. I WOULD HIGHLY RECCOMMEND THE USE OF THIS FACILITY.
The manager was professional and gave accurate information. Easy access storage units. The property had dollies avaiable to help make our move easy. The bonus is the use of the truck for 4 hours at no additional charge.
Storage Choice is a great facility. They have a friendly, informative, and helpful management staff. Climate control and ample amount of security. I enjoyed doing business with them and would definitely recommend them.
This place is great, the prices are very reasonable and the staff is amazing!! The units are kept clean and the grounds are well maintained and well lid. I would definitely recommend it to anyone that needs a unit.
Sherry F Gullatte
Great experience the manager C W and staff. I lost my job and have been out of work 6 mts. I mean literally no money. I have been unable to pay. I will lose my storage to auction, but the service here is great.
First time ever to get storage and Brandon (Manager) helped us so much from the beginning. Wonderful service, reasonable priced, very well kept property. We are beyond happy with the service thus far.
i love the security they have, i love the staff they are very nice, great customer service. Justin is great he is always there to help. overall experience was great, i recommend this place!
VERY HELPFUL AND CLEAN. MANAGEMENT WAS SUPER FRIENDLY AND HELPFUL. RATES WERE A LITTLE HIGHER THAN MY LAST STORAGE FACILITY BUT SERVICE AND FACILITY MADE IT WORTH IT! HIGHLY RECOMMEND.
The process was sooooo simple, and easy. Not to mention that a free truck was provided. I would definitely recommend storage choice-stafford to anyone looking for a storage unit.
Demetrie Jeffery- Wemigwans
This place is awesome; clean, convenient and great prices!! The young man that assisted me was very professional and informative! Will definitely recommend to friends and family
My experience during the initial visit to rent was excellent, thanks to Mario. The 24 hour access is what really sealed the deal. So far, this space is working out perfectly!
This storage is very close, Brandon (Manager) was very courteous and professional. I will keep this storage facility as one of my first choices.I would highly recommended.
After a year here everything has been very good , the staff is very friendly, climate controlled, and a very safe and clean place. I would totally recommend this storage.
when i went to storage he was very helpful and first month i got $23. The guy he gave me free rental truck to move my stuff. Best experience i had with them thanks
Place is very convenient, you can pay anytime with the outdoor self-service machine 7-24. Storage is clean and traffic is moderate, making it easy in and out easy.
I need a storage facility that was neat,cheap and close to me and storage direct met all this requirement and more. The safe are great and very helpful when needed
This storage facility is clean and organized. Staff is friendly and professional in explaining the process. The free truck rental they provide very helpful to us.
Super friendly staff! They went out of their way to help me with the logistics. Thank you for making life a little less stressful! Would highly recommend!
I had such a great experience with brandon. He went over and beyond.If everyone gave this type of customer service there would not be a need for complaints.
Went in to purchase storage Unit was assisted in a very proffesional manner was able to maintain while other customers came in to take care of business.
Awesome team! Allowed me to walk the facility to choose which storage was best for me. They were also fast with paperwork and reasonable rates.
I have always had an excellence experience when I rent from storage choice. And the guy at the front desk is always respectable and nice.
I love how clean the units are. The staff was very friendly and helpful when picking out the correct size of the unit that I needed
Over the past 15 years of renting storage units from storage choice. I have had a great experience. Thanks for your friendly service
Will recommend to friends use of this storage because of cleanliness and fast service. Staffs are very accommodating and friendly.
Mario was very professional and knowledgeable concerning any questions asked. I found the facility to be secure and clean.
Great people very helpful and fast services..and close to my house. I return to same place love the service. . 2017
great place --nice and clean--friendly and helpful staff--I signed up with the 24 hour kiosk and it was smooth.
very friendly and conveniently located! we were in and out in and out quickly and were given great prices
Renting the unit was easy and the service is great. You are comfortable that your belongings are secure
It is a secure place to store all of my stuff, very clean, and the management is courteous and helpful.
My experience was very professional from start to finish. Every employee was courteous and respectful.
love the people that was there they were very helpful. I also love that its climate control as well.
Pedro De La Cruz
Great front desk customer service. Great units and affordable prices. Easy access to my unit!
Excelent Service. The guy at the front desk was very kind and the facility is clean and safe.
24 hr access, everything looks very well maintained. The manager Brandon was very helpful.
Mario, the manager, is simply the best. great service, informative, and knowledgeable!!
THE MANAGER BRANDON LEE GAVE ME GREAT CUSTOMER SERVICE AND UPSCALE ON STORAGE....
The staff Mr. Lee was nice and helpful. if you see him, please thank him.
Great place to work. Very professional and great customer is excellent.
outstanding customer service from Janey. Thanks for the help.
"So far, So good!" Very clean, and well organized facility.
Awesome staff and the storage did not flood during harvey.
They are really a great place to store your things
I found the units to be clean and in working order
Clean storage spaces and great customer service
friendly staff, clean facility and good price.
Quick and simple Friendly Highly recommend
Clean...safe place to storage all valuable!!
Very convenient and great service
nice service will highly recommend
Excellent place. By race tow
Very helpful manager.