|Address:||512 10th St, Floresville, TX 78114|
|Working:||9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–4PM 11AM–3PM|
They rout there calls to a call center and never return the call even after MANY attempts to contact them. This place offers horrific service. I did call and spoke with your manager. He stated that he would refund the charges to my credit card. After one month and still no refund I called the corporate office and left a message requesting a call back. After a week I called and left another message requesting a call back. After two weeks with no return call I emailed corporate and emailed them again a week later. No one has returned my calls or replied to a single email. Your company has total disregard for customer satisfaction. I have dealt with organizations like yours before but you top the cake.
I recently needed to rent a temperature controlled storage unit, wasn’t really sure where to go, stopped in here and these two ladies made it so easy (and virtually painless)! I paid for October and also November, as I wasn’t really sure how long I would need it. Turned out I only needed the storage for a couple of weeks,went back in to give my notice and they offered me a refund for the month of November! These ladies are amazing, very personable...the storage facility is very clean, has great security and is well lit... the rates are very reasonable too. If I need storage again...I certainly won’t question where to go again!
I was traveling through to see family in San Antonio, I got turned around some how and needed directions. I stopped in at the US Storage in Floresville, TX and the lady working Ms. Loretta Todd, was so kind, helpful and pleasant! She got us back on track and going the right direction! She was so polite! I wish everyone acted like her, she takes pride in her job and her town! Thank you!
The service was the best, my wife was unable to go with me and the manager on site was very helpful with size and cost per unit so i was able to choose the best one to fit my needs thank you so much US Storage !!
Staff is extremely friendly and helpful! Front desk clerks helped me when I️ lost my card with my gate code immediately and another staff member helped me load my things without me even asking.
This place will not answer their phone, will change the access code with no warning. If I could give zero stars I would. I moved across the street and the service is excellent!
Moving? Need boxes? US Storage Centers in Floresville is THE place to go. With a smile a few helpful tips, the lady Loretta Todd had me fixed up in no time!
Everyone is great. The units are well lit and maintained. I like that they have security cameras on site and restricted access in and out.
The ladies are extremely nice. I was here for a short period of time and I was very pleased. I would definitely recommend this facility.
Michelle was extremely helpful. The service provided was excellent. Very friendly and made the whole experience smooth and easy.
This is my second time using this storage center. I love it. The service is amazing and the staff is always so helpful
Michelle was very helpful and handled my issue quickly. Great customer service. And very clean units. Nice place.
Michelle was extremely helpful a d got us registered quickly and efficently. Friendly and extremely helpful.
Something happened in the last month the service is horrible and the place is filthy
Amazing service!! Ana and Michelle are doing wonderful! Best storage in Floresville!
The customer service is excellent. I would highly recommend this storage facility.
Ana Lisa was so helpful showed many units that would fit our needs very patient
Great facility! Not only is it secure, you’re more than just a number here.
It has climate controlled rooms. But the prices are high.
Jordan Van Der Heyden
Excellent customer service! Michelle was very helpful.
Great service from the ladies Michelle and Adel
Ana-lisa and Michelle give World Class Service
Decent price, easy to work with!!!