|Address:||420 Sartartia Rd, Sugar Land, TX 77479|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM|
When I called for information and to confirm that electrical power was provided to my space I found this a problem. I live in San Leon Texas and almost each time I either check on my trailer or take in out, I found the breaker popped and no power. In the last two weeks I have checked my trailer and found no power to my trailer. There is now a wasp nest in the top of the plastic cover of the power electrical plug in. Should note that the first time I moved my trailer into my space, I was stung by a wasp living in the front bumper of the vehicle next to my space. When I went to pick up my trailer on Friday, I found no power to my trailer and battery level was only 1/4 charged. YOU CAN NOT SAY YOU PROVIDE ELECTRICAL POWER WHEN YOU DO NOT ! The employees that work there are very nice
Wanted to move in before the open next day and take care of paper work a day ahead. Instead I had to do the paperwork a day ahead and pay for an extra day. Next morning go to my assigned unit and it had a lock on it. So I took one that did not (was told 3rd one in in building B) since I assumed it was unlocked for me.Went to the office to try and straighten it out which took some time because a different person was working. If I would of had to move my stuff again I would not of been happy.
I have been at this location for almost three years. I stored an entire household until recently and now store just seasonal items and mix match pieces. I have been so pleased with Jennifer, the Manager, and Chelsea and others working there. They are always incredibly helpful and the buildings are kept clean. I have used trucks from this location and again I have not had any problems. Customer service is #1 here.
I filled out the online reservation and was called back in less than 10 minutes to set up appointment. Arrived the next day and everything was very easy. Chelsea took me around the property and showed me the storage unit before I signed anything. All information, including contract, insurance, log-in codes, payment, etc. took approximately a half hour.
Our experience with StorQuest Sugar Land, Tx. has been exceptional. Bernard, the manager, has gone way and above board in helping us. Everyone there is communicative, nice and professional. We have had a storage unit there for over three years and are about to add two more. I would highly recommend StorQuest to anyone.
Jennifer and Chelsea were so knowledgeable and courteous all 4 times I stopped by to initiate and complete my rental. Outstanding team of ladies who were always busy multi-tasking with other customers/issues, yet always stayed friendly. Made for a great experience. Thank you Jennifer and Chelsea.
This New Territory location StorQuest is great! The manager, Jennifer, was very patient with us and and even stayed later than the routine hours to make sure we were taken care of. She loves her job and this comes across in her superb customer service. I highly recommend this location!
Very friendly and professional staff that made my process very easy even with my energetic children. They provided a tour before I signed to make sure it is to my satisfaction. Facility storage was easy to access and clean. I recommend it to everyone.
Jennifer was very helpful. She guided me through the process on renting the storage truck/facility. She helped me through the paperwork, and saved me a ton of time. Great experience, will definitely use storagequest again.
Called at the last minute needing a storage only a few minutes before closing time. They were incredibly accommodating and stayed a few minutes late just to help me out. The prices are fair, and the place is really nice.
Chelsea was extremely helpful when I was trying to decide how much storage I would need and dealing with my two active kiddos. The facility is clean and quiet. I would definitely recommend this location!
Enjoyed our experience with StorQuest. The property manager was very kind and helpful. Not to mention that they have the lowest rates around! Would definitely recommend them.
Really Liked The Staff ! Chelsey and Jennifer was GREAT! GREAT location , just were i needed , area is nice and such a stress free process . Thank you Chelsey and Jennifer
Absolutely amazing service!! Staff was willing to wait for me to get there even though they were closing. Fair prices and super helpful staff. Best storage in Fort Bend!!!
I always enjoy my interactions with the staff there. I really appreciate that I get a reminder when my payment is due, as things can get very busy!
Great customer service . Chelsea was awesome at helping me book my reservation, checking me in and out. A breeze. Very efficient! Such a deal too.
Nice and clean facility. Have RV and like we can access facility 24 hours a day. On site manager is extreme nice and does a good job.
Knowledgeable associate, all options were explained very well, paperwork was handled quickly via Docusign, almost effortless process.
Great experience. Clean and orderly facility, easy to get to and Lucy was great to work with. Easy going but still professional.
Very nice staff and eager to help. Clean facility. Appreciated the follow up when staff was not available at the store front.
Excellent store manager Jennifer and assistant store manager Chelsey. They both are friendly with excellent customer service!
I am extremely satisfied with the service and storage access and convenience. The accommodations are super!
The staff is very friendly and knowledgeable - I got exactly what I wanted and the price was right!
Best storage facility in town great location and staff Jennifer and Chelsea are the best
They have always been so kind and professional. Great clean place.
very very nice people to work with thank you so much Mrs Jennifer
Dragon Pest Control
Great, secure storage. The staff are very friendly and helpful.
Excellent service and the facility is clean and professional!
Chelsea made the sign up process seamless. Great facility!!
Great customer service very clean aswell
Sheryl was Awesome!!. Very happy !!