|Address:||2315 Old Mill Rd, Sugar Land, TX 77478|
|Working:||Closed 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed|
This place is really nice, easy access and safe. The personal, in my case Gilbert Tyler, he paid attention and consideration the characteristics, uses and space I was looking for. He answered all of my questions and explained everything in detail. If you are looking for a clean, easy access and safe storage units this is your best place, also check their online promotions, mention to them and they will adjust the prices and promos.
We had a great experience with Mike who helped us rent another unit to put items we want to haul away and used a promotion for a free month where we only pay about 30 bucks initial fee that gave us more time to sort out our original unit. He even let us borrow a lock and will allow us to borrow any cart or dollies we need to move some items to the other unit. Would definitely recommend this place to anyone in the area.
A Private User
Agree with the other reviews . Nice and clean spaces with competitve pricing. Only major issue is that rate increase that comes without warning. I will say that the customer service from both ladies I have been in contact with is outstanding. They are very friendly and personable and treat people well - even with dealing with negative issues. The two of them are what have made this a positive renting experience.
A Private User
Very clean facility. The staff is the best ! So friendly and professional. Convenient location - in the heart of Sugar Land - off hwy 6. The place is wide and so easy to drive around, go in and out with no traffic, unlike most storage facilities. Place is well lighted, security cameras everywhere... Highly recommended. Store your stuff there and have peace of mind!
I recently have been going through the move from hell and have literally been brought to tears by the understanding and compassion by Cathy here at Extra Space! I am still shocked by how sweet and helpful they all are here. Definitely recommend Extra space to anyone in any situation.
Mike at extra storage was very nice and professional. He also showed me different size storage units so I can visually picture how much storage space I would need. Although they have been there for years the units are kept up well and clean. They offer great deals online as well!
I had an awesome experience Quick and painless. Mike the manager was great I was moving from Louisiana,and he was kind enough to reserve the last unit available I needed over the phone because there is no Extra Storage location in Baton Rouge. Easy process,would recommend them!!
I had a wonderful experience renting a storage space with Mike at Extra Space Storage. It is my first time renting a storage and he explained everything and showed me my different options. I definitely recommend this storage facility.
A Private User
Rented space here about a week ago. Prices are good for the area. Facility is very clean - space was immaculate. A cart has been available every time I have visited so far. Carolyn was excellent in signing me up. Very happy.
Mike Hambright, the Store Manager, was very personable and helpful. The entire facility is very nice looking, easy to get to and very clean(there was a woman cleaning in one of the hallways we passed). Best prices In town as well!
Excellent service. Mike was great helped me out to his full capability. I love Extra Space Storage. I have been doing business with them for a long time and the Sugar Land location has made me feel like home. Thanks
Extra space storage is a great location to store your personal belongings. Kathy and team are awesome. They call whenever I have a delivery and they make me feel like they appreciate my business!
Customer service was awesome! Low price on rent as well. I walked in signed my lease and walked out with no problems at all. Kathy and Mike were great and were able to answer all of my questions!
Kathy was amazing. She took the time to take me around the facility to take a look at the units available and contact their sister location for additional available units. Very friendly staff.
I received very professional and respectable help when renting my unit today. Mike was great assistance in helping me determine the right size unit to fit my needs and took great care of me.
Mike was very knowledgeable on his units. He also gave great tips to save money!! Mike was eager to get us a unit that would fit our needs, friendly customer service and great personality.
Great service and easy check in! Mike was wonderful and explained the various storage options available, and quickly accommodated me when I needed to change storage sizes the same morning.
Katy was so helpful and understanding. I really appreciate her kindness. The units are clean and tidy. When you add location to all those , you cant pass to other options. Thanks .
Great service! Showed me the unit, explained everything thoroughly. Made my first experience using a storage unit very easy. Definitely coming back whenever I need extra space. :)
Kathy is awesome very helpful and gives an answer in a reasonable amount of time when I have questions the location Extra Space Storage 2315 old mill road Sugar Land Texas 77479
Excellent service provided by both Mike Hambright and Kathy Lindenberg at the Extra Space storage. Appreciate all the efforts in taking good care of us. Thanks Herman Small Jr.
Excellent service. Mike was very thorough explaining everything and patient showing me different sized units. The location is easily accessible. Facility is clean and well kept.
I had a fast rental experience. Kathy was waiting for me and addressed me by name. She was very friendly,knowledgeable, courteous and thorough. It appears she loves her job.
Fabulous service and Mike the store manger is very nice and respectful and very cooperative he showed us around and explained everything thing to us to the smallest detail.
Kathy and Mike were super nice, accommodating, and made this so easy. And affordable. So lucky to find this great location for storage rental. And pull up units. A bonus.
Kathy provided great customer service. She explained everything and was very quick. Awesome customer service!!! Storage unity facility clean and well organized.
I really enjoy this sight - very convenient & very friendly - great customer service & very helpful service namely with Kathy lindenberg - thank you - Norma Juarez
Flawless Fit Lifestyle 3-in-1
Kathy was amazing, very informative and gave details about the unit of choice. Definitely recommend property was clean and I received EXCELLENT customer service!!
Mike and Kathy were extremely friendly and helpful!! Excellent location and extremely clean premises. Highly recommend this business to fit your needs!!
Kathy was so helpful and very understanding.. Extra Space Storage is a great place to store they offer very professional service and great rates..
Very nice atmosphere!! Nice clean units and friendly staff! I highly recommend Extra Space Storage Units. Kathy is super nice and very helpful.
Second time is even better than the first time renting here! Great service and convenient location. Thanks Mike for always being so helpful!
With every storage facility in town calling me, I came to Extra Space because Mike and Lou are such great people. Super customer service.
Russell B Farley
Cathy gave me spectacular customer service. She was helpful and well informed. Made my day much easier. Thank you extra space storage!
I have been storing items here for eight years. I have never had any problems. They are top notch and keep their facility immaculate.
Extra space storage is the best thing ever and the people out there is very very courteous specially gentleman named mike hambrigh
Kenji was great! He was very helpful-he was able to answer all of my questions. He was so friendly and personable! Thanks Kenji!
This place is great, close to the park, seems safe Mike was professional and took the time to explain everything Would recommend
Went in as a walk-in and Kathy was awesome! I rented a unit in the spot. Super polite, efficient and knowledgeable! Very pleased!
Awesome and friendly service. I was able to do all the paperwork and see the unit I was renting in Orlando FL. Thank you Kathy.
Mike was very thorough! From the moment I came in he was pleasant and super informative! I would highly recommend this facility!
Great help on picking the right storage unit! Was able to rent last minute with no problems. Very secure location also.
Kathy is a wonderful person. She showed me the unit and I accepted it immediately. It was clean and the perfect size.
Kathy was very helpful. She went above and beyond to help me resolve my situation. Thank you Kathy! You are the best!!
Mike is super. He has been very helpful and informative. The service that I have received so far has been awesome!
Kathy L. showed me units at the Sugarland location, she was very helpful and polite. Great customer service!
Kathy was excellent in showing me around and informing of the info.I needed to know and was very personable.
I really like this place. its easy to get to and safe. I am happy i picked this place to store my stuff.
Great location, friendly staff, they made move in process very easy! Would recommend this storage facility!
Mike did an AWESOME JOB taking care of me and my Family!!,, Thank you Mr. Mike,, God Bless you!!!!!!!!!,,,
Like the place, convinience and easy access. The costumer services are nice. I would recommend this place.
Dave Alexander Jr
Mike was very professional and helpful. I am also very pleased with the unit and the first month free.
So loving our unit here. Have been here 2 years and never had a problem. Love the people at the desk
Awesome customer service. No issues with the rental. Would recommend and consider again for future.
Very convenient and secure. Requires code to get in and out. Has on site attendance during the day.
Kathy was very friendly and helpful with the out of state unit that we leased. Highly recommended!
It is very convenient to have this storage location here in SL. Customer services is excellent.
Mike made the process fast and easy! Look forward to a long relationship at Extra Space Storage!!
Mike was very helpful and easily set us up with the entire process. Would definitely recommend.
They have been my saviour I feel that my belongs are safe and I have a piece of mind everyday.
Everything was so clean. Mike and Kathy were helpful and friendly. Overall great experience.
Kathy and Mike in the front office are awesome!!!!!!!! Must visit If you need a storage unit.
The unit is very clean and friendly staff. I would recommend using this storage facility.
Great location. Friendly staff. Well kept, lots of cameras and lighting. Easy access too!
Mikes service was fabulous, quick and very professional, would recommend anyone. thanks
Very quick and efficient, they have everything you need to store and preserve stuff.
Very professional staff and very helpful. I would recommend this storage to everyone.
The property is clean and monitored. Mike the manager is very nice and efficient.
Nice clean facility. Cathy was very friendly and helpful in obtaining storage.
This is our second time renting here and it has been another great experience
I would like to say everything here was pretty good friendly people and all
Excellent, clean facility and Mike was super nice and extremely helpful!
Kathy showed me the unit and was extremely helpful. Love this company!
Mike was very helpful, kind, and professional. Nice, clean facility.
Mike was great to deal with! Very through on explaining all details.
Kathy, was amazing. Very happy with her service she was most kind.
Great customer service experience. Very efficient and thorough.
She showed me the unit it was like advertised cameras everywhere
Manager that showed me the unit was very informative and helpful
Lovely facility super clean and professional prices are great.
Everything was great! Excellent site and service. Love Kathy!!!
Great Service, friendly staff, very convenient location for me.
Great rates, Mike is very professional and down to earth. A+++
Kathy was very helpful today. I appreciate the prompt service.
Mike and Kathy were very friendly, fast service, awesome!
We liked the closeness to our house and the ease of storage.
Great facility great manager ! Thank you mike for the help.
Great customer service! Mike was great! very simple process!
Kathy was great--she showed me the unit and got the rental.
Great service!! Such an easy process and Mike was amazing!
Mike was very helpful and well organized. Nice facility.
Kathy and mike are awesome! Great service and location!!!
Nice and easy access facility. Worked very well for me.
Very helpful staff. Lots of lighting. Nice and clean.
Mike was very clear and very kind! Thanks Extra Space!!
Showed me and my mom the space and awesome service!!!!
Thank you so much MIKE for the SUPERB CUSTOMER SERVICE
Prompt service. Clean environment. Friendly service!
Kathy has always been super helpful! Great service!
Very nice manager, very informative and thorough.