|Address:||1081 Elbel Rd, Schertz, TX 78154|
|Working:||8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 9AM–12PM Closed|
J. Todd Benge
I think they might have a thief among their workers. I say this because I had 3 cards which were sent by a relative at the same time on the 19th of Oct., 2017. Two of the cards were in my mailbox on Monday the 23rd of October, 2017. It is now Friday the 27th of October 2017, and still no card! So you tell me...if it looks like a duck, and it quakes like a duck, it just might be a thief!
This was the worst experience of any post office i have ever visited. The employees are extremely rude and condescending. The want to charge for a piece of tape!!!! The lines are ridiculous and the employees are idiots. dont go there unless you want to have one of the most frustrating days of your life! I would not go back there if they were the last post office on earth!
What is wrong with the people who work at this branch? I have been in to office, called numerous times & e mailed them. Yet they still insist on returning my mail to sender. I am at my wits end. Do not know what else to do. This has been going on for almost a year. Does any one have any suggestions on how to get your mailed delivered?
The worst! Horrible people and how many complaints about employee "Monique" does it take to get her fired? So many people have had such terrible experiences with this location. I told USPS Universal City about it and they said they hear it all the time. Somebody needs to do something.
Placed an Address Change Request (Hard Copy) in my mailbox two weeks in advance to moving. A month has gone by and I have not recieved any forwarded mail. Called and was told that I never put in an address change.... Hmmm, I must be making all of this up! Horrible Service!
This place is usually crowded because everyone that lives in Schertz or the residing area mails their packages here. The employees are really nice and work quickly to get through to everyone in a reasonable time. Great job!
Very rude..monique was very rude to me and my grandmother...and for what? I even told her hello, I hope you are having a great day! Felt so embarrassed when she and another woman yelled at me...never going there again.
I have on every encounter found them to be polite and professional. Keep up the good work! I have no idea why Im posting here, but wish their hours were better loner on the weekend...
Typical Govt Run... no phone number, cant support mail, deliveries are late, and in wrong box. This agency should be privatize, fire all unions, and run as a profit business.
...wow...monique was very rude to me and another customer..just wow. Made fun of me and how I packed up my package..said even a child could figure it out. Never going back.
MONIQUE IS A PROBLEM PERSON AND SHOULD NOT WORK WITH PEOPLE! I will never come back to this post office again, while she is there!!!!! I have a terrible day because of her!
We whom live in Northcliffe do not receive our mail. 2 days in a row now. We are supposed to be Schertz, annexed in 2002. Why do we not get our mail
.... I had a terrible experience today! Monique - post office clerk was so RUDE and unprofessional! I WILL NEVER COME BACK TO THIS POST OFFICE!
No one answers the phone, they dont pick up out going mail, and are extremely rude in person. No wonder they are going broke!
I use this post office all the time. Everyone there has always been helpful and friendly.
I agree with Earl! Monique is very unfriendly!
Always a long line, never enough workers.
Awful! How is the USPS still a thing?
All of my mail is returned to sender
Best customer service no long lines