|Address:||1011 Upland Rd, San Antonio, TX 78220|
This summer we hired Bellinger’s Moving Service to load our moving truck for our long distance move to Idaho. It was a horrible experience! While we tried to guide them as to how we wanted our stuff loaded (not our first move and we know how our stuff fits in the truck), one of the guys just kept telling us that he’s a professional and has been doing this for 27 years. Maybe it would have went better if he would have stopped talking so much about how good he was and just listened! They didn’t care at all how they put our stuff and boxes in the truck. They put fragile boxes on the bottom and stacked a lot of heavy boxes on top, as well as turning boxes upside down that needed to stay upright. All boxes were clearly marked by room, fragile, keep upright, etc. A heavy box of family heirlooms (brass and glass), also clearly marked, was stacked on top of fragile boxes, as well as upside down, breaking the glass collectibles that were packed in the top of that box. Our solid walnut dressers were put in the truck without being fully wrapped and protected. They just put them up against the wood that goes around the walls of the truck, with nothing in between. Needless to say, the finish on the dressers was rubbed off in some areas. Although we hired them for at least 2 hours, we sent them away in less than an hour. And then had to rearrange a lot of the boxes they had loaded just to try to protect our stuff! Of course we still had to pay them their 3-hour minimum charge, even after my husband explained to Garman, the owner, about what had happened. No discount, nothing to try to make up for what had happened. Once we got to our destination and discovered some damages when unloading the truck, my husband talked to Garman about the damages, and he said that he would just send us a check instead of us filing a claim. We never received any check, so contacted him several more times. All he ever did was lie and tell us that he did, or would, send us a check. It has been 4 months, and still no check. Thus the reason for me finally writing this review. Beware if you hire these guys! Moving is stressful enough without having issues like this added to it.