|Address:||19840 Farm to Market 1093, Richmond, TX 77407|
|Working:||9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM|
I rented a climate controlled storage unit sight unseen from Cube Smart. I was hoping everything would fit and that it was a clean safe place. 8 months later I made it to check on my furnishings. I was very happy with the cleanliness of the storage unit and the surrounding area. As we removed our stuff to move into our new house I was very pleased to NOT find any signs of mice or bugs in our belongings. I know that can be an issue with other storage units I have used in other states I rented one. I found the desk clerk, Amanda, to be very personable and professional. She helped me with all my needs. I highly recommend the Cube Smart storage facility on 1093!
It was a very difficult moment in my life to put my items in storage but the phenomenal caring customer service that Shannon and Amanda had showed me made it so easy. We went over options and they both rode me around in the golf cart to show me which one suits me then I made the final decision on two different days. On the two different days I came into CubeSmart I was greeted with a friendly smile and a heartfelt hello it means a lot. Great transition A+ Customer Service.
outstanding customer service from all the employees especially the manager, always willing to go out of their way to help their customers. even willing to go out and check the customers storage to make sure its secure when left open by the customer. will refer all my friends and family to this location because of how well they represent the cubesmart philosophy of the customer is number #1 !
I called this location for storage as it is on my way to work everyday. The lady that answered the phone was very helpful. She answered all my questions and included information that I had not thought of. When I went to rent the space I found the place very clean and everyone behind the counter was friednly. I would recommend this place to family and friends.
Exceptionally personable customer service. I closed out my storage space and parking spot the day before the next billing period, and not only did they prorate and refund a days worth of storage he even came outside to the shed to bring the papers for me to sign and close out. Phenominal customer service and quality storage sheds will definitely use again.
Was lucky to have found an available storage space here after Harvey, my house was flooded and I had to find a place to store my items that were not damaged. Was easy to sign up, easy and convenient access, and customer service was always great. Safe and secure environment. Would definitely use again if I have storage needs again in the future.
Shanette was awesome to work with and did everything with a great smile. She got us a unit that fit what we needed at a great price immediately. She was also there to help the movers when they arrived the next day. Could not have asked for more.
Great customer service!!!! Great staff!!!!! They make you feel welcomed and wanted, they go above and beyond for every customer and I truly appreciate the efforts they put forth in accommodating my needs.
A Private User
I recently rented two units from this location. The managers were very helpful and the property is really clean. Location is perfect!! Easy access in and out of the property.
Adolfo, u rock. Ur units are very clean in the climate control area. You are professional, but with a great sense of humor. You made getting our unit easy and quick. Thank u.
Michael took care of the issue. Unsure what transpired to charge me extra for the unit and discontinue rental, however all was resolved easily through the General Manager.
gilaan kotb khayal
Great customer service and storage facility. Received a quote quickly with a follow up phone call. Best storage facility with rates in Katy/ Richmond area
The customer service was exceptional! Got the spot I wanted and the price was reasonable.
Amanda and Shannon have been very helpful and always keep the property clean.
Good price lots of space and open late in case you got a lot of junk.
The associates were very helpful and competitive Earned my business
Very helpful staff, listened to my needs and accommodated to them.
quick, easy , painless, top notch customer service. Thanks
Harol Egans, Realtor
Best prices in town and the staff is very professional.
Thank you Amanda for the great service
Great staff, everything was awesome!
Best prices great service
Good place do business
Nothing but the best!