|Address:||3100 Independence Pkwy #201, Plano, TX 75075|
I called the day before and the day of my scheduled pick up which happened to be the weekend Hurricane Harvey hit in southeast Texas. The pick up was in Austin, TX and every call said they were coming (there was a total of 5 calls). FINALLY, the driver called two hours AFTER the pick up was supposed to occur (after 6pm on Saturday) and said he called that morning to tell me they were not coming. Interesting that I had NO phone message, text message, email and their office said they were scheduled to come all that day. The kicker is that I drove down from Dallas, TX that morning and the driver just chuckled and said he knows he called because he remembered my ring back tone. Really, is that what you are going say to a customer that your office has told ALL DAY that you would be coming. Next time, leave a message, send a text, inform your home office who answers the call...something. Finally, what reminded me of this awful experience is that I got a cancellation notification via email TODAY, September 5, 2017. Why, thank you for the notification. Would NEVER recommend to use simply based off the flippant attitude received and zero responsibility. Hope this helps someone else that needs assistance in moving items. There are other options like Junk King who went out of their way to assist my situation AND they were cheaper. Showed up on time and were great!
This service was absolutely fantastic, far exceeding expectations. Initial estimate and scheduling was fast and easy with next day availability. The haulers were exactly as advertised, young strong college kids. Super polite, professional, thorough, and FAST. We had a small office clear out of about 3k sq ft, large old desks, old furniture, used computer and electronics equipment, and tons of archived paper files. I opened up the office, did a quick walk through, then went to lunch and was told it would take an hour max. Came back and the office was completely cleared out within the hour. Great job Justin, Fletcher, Max, and Nick!!! This was truly an excellent experience that far exceeded my expectations of a junk removal service. Highly recommend!!!
On June 10, CHHJ came to our house and hauled off a garage full of 8 years worth of junk and trash. The young men who came out, Fletcher, Max and Nick were extremely polite, very professional, and did an enormous amount of work in a small amount of time. It was on a Saturday, very hot, and getting to be late in the day. I have a teenage son who is showing interest in getting his first job, and I think these young men are such a great example of hard working, professional, dependable employees who could very easily have been doing other things on a hot Saturday afternoon in June. Thank you so much for a great experience with your company, and I will most definitely recommend CHHJ to everyone I know. Terri C Frisco, TX
Just got a new mattress and needed to get rid of the of king. I found the hunks online, called at 1:30 and offered to com at 4. They called at 2 to say they could be here at three. And they were. They were clean, presentable and very efficient. In out and paper work 10 minutes.Then got a call from the owner to make sure everything had gone well! Glad I found them and will use the again if I have the need..
We had to get everything out in a hurry. We scheduled everything out a week in advance they called two days later to confirm. They showed up 15 minutes earlier they did call ahead of time to make sure that was ok and someone was going to be there to let them in. They had everything moved out in less then 45 minutes. highly recommend!! .
We had an out of the ordinary request to get some furniture from our downstairs moved into a room upstairs. You took the time to understand the job and then brought enough people to accomplish it. I have used your company several times now in both my business and my home and you and your people have always impressed.
Who knew getting rid of construction debris could be so pleasant. It was a breeze to schedule, they confirmed the day of pickup, arrived right on time, loaded, cleaned-up and were on their way. The price was very fair. Absolutely will recommend to friends and neighbors.
Have used these folks a couple of times. They may not be hunks, but they are very polite, and very efficient and fair folks. They always try to lower my price, not gouge me. Fast and friendly. Would recommend to anyone.
Max, Edgar, and Fletcher were so polite and helpful. They hauled away thirty years worth of junk that was in my garage. They worked fast, and got the job done quickly. I would use their services again in a heartbeat.
Were open and honest about their pricing guidelines. Notified in advance that my 2 hour window may run late. The guys arrived shortly after the window closed. Very polite. Efficient.
Great experience. Very helpful and quick from the quote to scheduled service and pick-up. Thank you Fletcher and Max for the great job and positive experience.
Polite, fast, and careful. The experience could not have been better. Will definitely call them again when I have large stuff to get rid of.
Professional, well-dressed, polite movers. They kept in touch constantly, and I knew where I stood at all times during the process.
Max and Fletcher were great! Super courteous, fast and efficient. Totally worth not having to do it myself. Great price.
Very professional service. I would absolutely refer to my friends and neighbors. Thank you Max, Fletcher and Edgar!!!!
Great experience. Max and Edgar were great to work with and are professionals. We will be using them again.
The guys that came out (Fletcher and Blake) were courteous, on-time, and did a great job. Thanks.
Fletcher and max were great when they helped us get rid of our junk! Very nice and professional!
Easy to schedule and the guys work fast. Will definitely use again when I need their services.
Quick, easy, friendly service. Got the junk out of my life. What a relief!
Jon and Ashton were great! Well worth the expense!
A great experience! Max & Chris were awesome!
Sandy A Wright
The guys worked very quickly and efficiently.
It is truly "Stress Free"!!