|Category:||RV Storage Facility|
|Address:||811 E State Hwy 121 Business, Lewisville, TX 75057|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM|
We have been loyal UHaul customers for 25 years. After our most recent experience, we will now take our business elsewhere. I specifically asked if tolls were covered under my agreement and was told they were at the time of rental. There are toll roads all over north Texas, so this is a very important question to ask. About a month after I returned the rental, I received notification I was to be charged for tolls. I disputed the charges and did not receive a response until AFTER they charged my credit card for them. In the future, I strongly suggest you train your staff to give customers correct information.
Came in to get propane and waited sooooo long to get help. Employee said only the manager can pump propane? Why? They cant train employees to do this? Seems absurd to me.
A very good, thorough group. Helped me take care of a large trailer wiring problem and got it right the first time. Have been back, and would recommend them to friends.
Had problems when we rented a trailer. And upon return they charged me extra, but it was eventually taken care of buy one of the managers on duty.
Staff isnt the happiest, but the rental rates are always something to come for. The location is also fairly convenient to get to off I35.
Quick in and out. Installed a hitch on 2016 subaru forester, perfect job. I have rented from them 6 times, trucks trailers and storage.
Great location, has everything needed to move and at low prices! The boxes are stronger than I thought no tears!
Super clean, and helpful service. I reserved online and they had my van ready when i got there.
Awesome helpful staff. They went out of their way to help my wife and I during our move.
A Private User
Great customer service! First 3 months were half off. Very clean.
Worst location ever , rude customer service . NOT RECOMMENDED.
Good experience, staff were professional and efficient.
The service was good last time and easy process.
Really took care of us after our move from CA.
A Private User
This place is super clean n great
Was only close by bc of work
Never come back