|Address:||210 Oak Dr S, Lake Jackson, TX 77566|
|Working:||8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 10AM–12PM Closed|
I got to the post office at 2:15 stood in line and then was told at 2:45 they were not doing passports today because they are short handed and to try on Monday ??? I went back to the post office on Monday like they told me stood behind the sign that said passports and a employee was walking in between the two lines helping everyone and there was a employee right in front of me helping people the manager stuck her head out to look around and not one of them let me know they were not doing passports !!! A custermer that had opened the door for me that was five people in line in front of her said to me I don’t think they are doing passports today ??? So when she got up to the lady she asked her and the lady asked the man that was RIGHT in front of me !!! NO we don’t have anyone to do passports !!! Well I’m glad I didn’t stamd there for 45 minutes again doing left !!!!!? I went to Brazoria post office walked in the first person at the counter it took 15 minutes and I got my passport very helpful friendly I will always go to Brazoria post office !!! Never go to lake Jackson !!!!!!!
Stephanie Whitt Davenport
My family just moved into a new development in Clute (that is serviced by the Lake Jackson Post Office). We have had a problem not receiving some of our mail and have had several family members and friends inform us that our Christmas cards and mail have been returned to sender due to an "insufficient address" even though the address is correct. With Christmas gifts expected for delivery, I was really worried that they, too, would be returned to sender so I contacted the post office this morning and spoke to Jimmy Huff. Jimmy went above and beyond to assist us! Not only did he speak to our carrier and the sorters, but he also ensured that our packages were delivered today! My husband and I are so relieved and happy to have reached someone that truly cares about his job and helping others! A huge THANK YOU to Jimmy, our carrier, and the staff at the Lake Jackson Post Office!
Poor quality service. they lost my priority mail parcel, which was insured, had tracking and signature confirmation. called them over 50 times today, every time it was a busy tone. wasted the whole day trying to contact them. no wonder usps is loosing money. i even called the 1 800 usps number and they just gave me a case number and did nothing. I will keep calling until they respond. i will also be submitting a complaint on the usps website. update: after finally calling them for another 18 times a lady finally picked up at 7:26pm, and told me to call back tomorrow, and call early. perfect, i will be wasting another day calling these idiots.
Extremely rude !! I received a text my package arrived at this location, asked if i could have my package, was unattended for a long time. Was told in a loud rudely manner "Im not going thru the parcels just to look for your package. Are you kidding me !! This is ridiculous. Thats your job ! I had requested for my package to be on Hold so i can go pick it up. Seriously very bad customer service, rude people. Worst place ever !!!!! They dont even deserve a star rating !
Went there last Friday to mail something important to Chicago. The lady that talked to me was great, she make sure I got the perfect service! I told her I wanted my package to be in Chicago asap and she offered me exactly what I needed with my tracking number and insurance covered. I was in and out in less than 10 minutes and had a great experience.
After making complaints to the post office about carrier --carrier now has taken it upon herself to not deliver my mail and sent it back. Stating she thought no one lived there. And calling Lake Jackson office and placed on hold for over 30 minutes is crazy.
Stopped delivering mail to my street, no notice, no notification. The only way I knew was that I called because I was getting notices from Amazon that I had refused delivery! Bad service. Unacceptable. Emailed the Postmaster General. Everyone should.
It would be lovely if packages were delivered like they were supposed to be. What would be even more amazing is nor taking the phone off the hook so customers could actually call and get answers ffs that is beyond ridiculous.
Old Sub Sailor
Constantly losing Amazon packages, and now the idiots claim to have delivered packages during a mandatory evacuation. What did they do, use the POTUS or USPS Tramp Freighter?
The people that work there are very unprofessional and had a serious attitude problem the entire time I was on the phone with them.
Why do they take the phone off the hook and not answer any calls There is a problem with 0 mail delivery and I want an answer.
Eric De La Fuente
Switched packages and then have to wait an hour to speak with someone. Horrible. I would give it negative stars if I could.
Phone off hook. Nothing but busy signal. When it rings, it is unanswered. I had/have an emergency and this is unacceptable.
New nice clean...the lines...terrible..expect at least 15 min -45. Min wait!!
Friendly people, great service. Go above and beyond to be helpful.
Does anyone HELP here?????
Bad customer service
Just bad everything