|Address:||3601 W Stan Schlueter Loop, Killeen, TX 76549|
|Working:||Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed|
The best storage facility I have ever used!! As a military member I have used ALOT of storage units across the country and I received the best customer service here at this location. The person that help me was Mike and he took the time to listen to me and made sure I got the right sized unit. He also walked me around the facility and showed me the available units in different sizes. This facility is also very very clean which builds confidence that your items will be kept clean and safe. If you need a storage unit in Killeen this is the right place and ask for Mike for excellent service!
A Private User
Pros: Staff is pretty helpful and office and gate hours are fine. Facility is pretty clean. Can pay set up automatic payments or pay via PayPal. Had the lowest rates with regard to sizes for a climate controlled facility (as of Jul 07). Cons: Cannot change automatic payment option over the phone (must be done in person although payment can be made over phone - as of Jul 08). Must give 10 days prior notice before vacating and must be vacated by the 1st (no pro-rated payment when you move out).
This facility has great rates, clean units and fantastic customer service. From the first day I went in to rent a unit to the last day my belongings were In their unit I felt secure that my things were in the best of care. There is one particular employee that went above an beyond to make sure that I was taken care of. Words can not Exspress how greatful I am. Thank you Sommer! You deserve a raise!
Love the size of the storage unit and the price, but be aware they can change the rate on you at any time. They like to "skip over" that part in the lease. Our payment went up $18. Kind of annoying they should tell you when you sign up. But other than that like the storage unit and how the ceilings are taller. Just expect your rate to go up every 6 months.
Fantastic experience at Extra Space Storage off Stan Schlueter. The representative Michael was very helpful and answered all of my concerns and questions I had. Location is great and I can feel stress free knowing my items are stored there. Highly recommend to anyone in the area looking for a storage unit.
Marta Luz Rivera Williams
I love the location . the place is nice and neat. the only problem I had was they want you to buy insurance. I thought you had to. I found out that you do not need to buy it. so I cancel it. they are friendly and have the security you need. great place to store your things. try it . thanks marta
The price is on the high end and it is very hard to get someone at the location to answer the phone. The front door seems to be locked every time I try to go there and since no one answers the phone, you pretty much have to wait around until you see someone passing by to get to speak to a live person.
I had a wonderful experience with them. We were moving to Killeen and not only did the nice lady help me with my items, she also told me a little bit about Killeen. Very friendly staff and awesome customer service. I believe her name was Camille. I would recommend this place a thousand times over!!!
This facility is in a very good location, it was in excellent shape and very clean. Representative Michael was excellent with answering all my question and concerns. I would highly recommend people to rent space from this facility the staff takes care of their customers...
I had the best experience at Extra Space Storage. My representative Michael was super awesome, friendly and knowledgeable about everything that I needed. The facility was in great shape and super clean. I would definitely recommend using this place for any storage needs!!
Solid pricing, was using U-Haul in a pinch since moving back from Washington and after chatting with Mike found out that I could save an extra $40 per month on the same size unit with the same amenities and a larger door. Should have came here first, lesson learned!
Feel like this deserves a good review. I felt really taken care of here. The employee Michael always goes out of his way to help you out. Thank you!!! Its nice to get great service, and brings a lot of comfort when storing all of your stuff. 5 stars!
I picked the right storage facility to do business with. I saw a clean and professional environment when I got there. The store clerk Camille smiled as I walked in. She explained the various units and products that helped me get into a unit quickly.
Great service, the ladies in the office were probably the nicest women I have met in Killeen, Texas. I have been shopping all around for a storage unit but none of the rest were nearly as clean as this place. I even got half off the first month!
The manager at this particular Extra Space Storage is very good at what she does. The prices are fair. The area is always clean. I would recommend to all my friends to this Extra Space if they have storage needs.
Went in today to inquire about pricing and insurance, first thing that happens is the guy there, Michael, opened the door for us! He answered all our questions and was very professional. We will define back!
Service was amazing, and the place was immaculate. Truly got the impression that they had my back. From the moment you walk in they definitely let you know your going to be taken care of, and you really are
I really appreciated the customer service that I was provided with. This facility is very clean and the prices are reasonable for either indoor or outdoor storage. I have not complaints only kudos.
This place has amazing customer service thanks to Michael. He made me feel safe leaving my belongings here since this is my first storage. I will recommend this place to my family and friends.
Great and Safe place to keep your things in especially during deployments! Camille is very helpful and willing to work with you in any situation. Would highly recommend this storage place!
Extra Space Storage has amazing customer service. I had a million questions and Camille helped me with every one. Thank you much. I should have asked if they had locations in California...
Great service!!! Never had such an easy time working with any business. Michael really helped me out and worked with me m. Highly recommend especially for military personnel.
Camille provided us with very friendly and helpful service, and answered all of our questions. If you need storage, we highly recommend you come by and talk to Camille.
Very nice and friendly staff. I was able to get a unit at the last minute with absolutely no probably. I would highly recommend this company to anyone.
Very nice customer service, and very good prices. Clean and taken care of as well. Will be recommending them to anyone who needs extra storage!
Great customer service! Friendly and helpful staff. Clean inviting environment. Will definitely recommend to my friends and family.
This facility is magnificent,all my needs were accommodated with room to spare.The staff are professional and very helpful.
Clean environment, Camille made sure all of our questions were answered. Ive recommended others to this location as well.
Best storage place around. Mike at the front desk was very helpful and not the worst looking guy around.
It was great i definitely enjoyed my experience, very helpful from an employee name Michael
Managers are professional and storage is their expertise. Would never store anywhere else.
Awesome customer service at this location. Michael is a good guy and really helps out.
This place is clean, staff was helpful and the unit prices are within my budget.
Great customer service....Very friendly helpful staff.... great rates....clean.
Great customer service....Very friendly helpful staff....Very great rates...
Phenomenal customer service! Storage units are clean. Amazing experience!!!
Loved it! I wouldnt go anywhere else thanks to a cutie name michael
They will get you what you need and are very helpful
Clean property with excellent customer service.
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