|Address:||12790 FM1560, Helotes, TX 78023|
|Working:||8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–12PM Closed|
I was searching for post offices near the La Cantera area and they all had very low ratings except for this one out towards Helotes. It was extremely busy there and the lines were moving at a decent pace. The post master was there on his day off assisting people at the do it yourself shipping machine to help cut down the long lines. He assisted me in shipping my two packages out in less than two minutes. Great customer service at this location. I will be going back to this post office for all my shipping needs!
Alvaro is very rude. The rest of the staff is nice. He always seems bothered by the smallest request or question. Facility is A bit dirty . The rest of staff is great here though just that one individual who either needs retraining on customer service or just a break. Other customers were discussing this while in line as we observed
After standing in line for 30 mins because they are improperly staffed for a Saturday, I was told I was in the wrong line to mail a package (I thought this was the post office). Work flow designed to maximize inneficency & wait times.
Friday night machine was broke and would not give me a receipt , now the mail men is trying to charge for shipping when I already paid , since when mail man charge in Cash,
Employees are always friendly and are happy to help. There are normally 2 people at the register and they work at a great pace, especially when it gets busy!
USPS SUCKS...unable to deliver parcels without damaging them to: 9626 MAYTUM CR , HELOTES, TEXAS 78023....TRY TO GET IT RIGHT MORONS!
All other post offices should take this one as example. To be truthful the rest are terrible so the standard is set quite low.
The Helotes post office is the friendliest post office I have ever gone to. It is a small town post office.
This post office always takes forever and has the grumpiest, worst customer service reps ever.
Slower volume of postal service client makes it convenient to use.
Everyone is very friendly and happy. Service is fast and helpful.
Fast and friendly staff, just an amazing Post Office Service.
Can be slow at times but usually quick giod service.
Usually quick in and out.
Long lines went quick