|Address:||332 761st Tank Battalion Ave, Fort Hood, TX 76544|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 8:30AM–1PM Closed|
Mail never comes in as it should. ALL of my next day delivery mail comes in a day late/never on time. This location seems to only have TWO employees working. Had a customer in front of me with a issue and he was given the upmost respect, then I came up to ask a simple question about a package that had "availible at p.o. box at 0800" and was given all types of attitude for asking about my mail near closing. Was told that "the mail have not been processed yet" but it was supposed to be delivered that day keep in mind that was 10min before they closed. Overall the service is slow and the customer service sucks. I wish I can give this post office a lower rate then a one star rate. Do not deal with this post office branch. It will save you time and frustration going off post.
Somehow my package got sent to this post office from the main post office in killeen and they told me they cannot find my package. I have tracked it all week and it says that it was delivered to an agent but no one can seem to find it. I was told that they saw my package but sent it somewhere. When I asked where they sent it the lady could not tell me where. It was a really large box and I’m just confused on why it even was sent there instead of my house. Still waiting on the package and no one can locate it.
I went on a Friday a few weeks ago and they were closed 15 minutes before they were suppose too! And they were still in there. Just plainly looked at me and the others. Myself and about 3 others walked in at the same time and per their hours on the door
the phone is always busy! I am currently in San Antonio and I need to forward a package that is at that location and cannot seem to get an answer from them.
40 minutes after they were supposed to open, a lady came out of a back room to tell 15 of us waiting that no one was there to help.
Lazy, slow workers. No customer service experience. Will kick you out at 1700 even if you were already in and waiting.
They desperately need more workers. Every time I have gone the line has been to the door and it moves very slowly.
Had to reschedule a delivery and they never came with it. I tried calling the office but always got a busy signal.
Please expect to use up all your lunch break for the post office. Low staffs with rude customer service...
Come in on a Monday at 1300 ( not a holiday weekend) and they were closed with no sign saying why.
The Phone Number Posted Is Not A Good Phone Number, Always Seems To Be Busy Each Time I Call.
Short little black woman at the counter is rude as hell. This place is worth passing up
Horrible customer service and staff, slowest and laziest workers there are.
Was in there for 35 minutes and barely got my package before closing
Will not answer their phones. Phone line is literally "busy" 24/7.
TRIRED CALLING FOR 30 and still BUSY
Slow and undermanned all of the time
Power tripping f*cktards.
Terrible. Enough said
No customer service
Not a post office!
Slow as hell.