|Address:||201 S Interstate 35 E, Denton, TX 76205|
|Working:||9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM|
Initially, I planned to keep my items for a couple of months or so in spring. It was only the reason why I choose this facility rather than a storage with a climate control. The latter is essential if you are in TX where the temperature is above 95/100 all summer. Inside your unit the temperature will be much higher and the heat will destroy lots of your stuff. However, I should move to another country and use the facility for much longer time. When I took my items 2+ years later, they were not the same I left there; some new items (incl. a desk chair, book shelves, books) should be thrown away as they could not be in use anymore. Moreover, the facility manager (George) charged me accidentally for an extra month . Eight months later, after several phone conversations and agreeing to reimburse, I am still waiting for my money.
We had great experience during the Labor day weekend moving our stuff in. I was able to reserve exactly what I needed online very quickly. The manager, Ben, called within a couple of hours to see if I had questions. I actually had already called the main hotline with my questions before reserving being that this is my first storage unit. They even informed me about the insurance coverage that would be in the monthly charge and one time admin fee. I got a good value for Denton. Sure, you may find cheaper, but paying online, great office hours on weekends, and a manage that lives on site is worth a little extra. As for sloping commented in another review, I rather water runoff than sit in my storage unit damaging my items.
Buzz Buzzard Jr.
Staff is unprofessional and rude. They will quote one price over the phone and it changes when you get there. They will put stickers all over your lock and when you remove them they threaten to cut your lock off. The land is so hilly it is difficult to maneuver. They charge a "convenience" fee to make payments (convenient for them I suppose). I would avoid this place as there are nice places for less expensive in the area.
U-Haul offered a 5x5x8 for $59.00, no discount, no frills. CubeSmart offered a 5x10x8 for $56.60, with first month free, plus administration fee. No military discount. Both locations had storage space available, easy online set up, but on sight administration time getting signed in usually takes too long. Neither location offers an incentive for previous customers.
Everything was fine and the price for renting a 5x10 was cheaper than most places I found online but you have to pay some mandatory monthly insurance even if you already have it covered on your own plan so it hikes the price up an extra $12 per month :( 3 stars for friendliness and ease of use.
I had a very good experience with setting up for a short term need. Free month and discount on line was honored and I had no problems. Karen provided excellent service especially since I should up 15 minutes to closing time on a Sunday.
Super nice staff. Actually could fit everything I needed in their 5x10 including an entertainment center, bed frame, mattress, and lots of boxes and pictures. Got a good deal too. Their brand of locks are nice as well.
Extremely friendly, I was very pleased with the customer service. These people look out for your best interest, they went out of there way to save me money which was extremely helpful!
I had a very good experience with setting up for a short term need. Space worked well for item I needed storage for. Staff was very helpful in getting me set up! Great location!
Great service and attention to details. Karen Chace, store manager, was most helpful in making the final storage size I chose for my requirements. Will recommend to others.
This is my first time to use a storage facility in a long time. Renting one was easier than I thought it would be. The staff was very informative and expeditious.
Karen was great in getting me contract the unit that was perfect for me. She was very competent and gracious in her time that she spent helping me.
Great easy access friendly service by Karen Chace very helpful in getting the right size unit for what I had to store I highly recommend this place
Very friendly, professional and courteous staff helping you get the best sized storage unit at a great price. Thank you GG
Excellent storage center. The price is very competitive and the staff does an amazing job.
Great experience! Fast and efficent. Staff was very friendly and helpful.
Clean place . The manager George is very nice and extremely helpful
Very secure premises, my only complaint is lack of 24 hour access.
Customer service polite and helpful problem with elevator
Good customer service
Nice little storage