|Category:||Shipping and Mailing Service|
|Address:||9641 Pozos Ln, Conroe, TX 77303|
|Working:||2–6:30PM 2–6:30PM 2–6:30PM 2–6:30PM 2–6:30PM Closed Closed|
Convenient and the staff are polite and helpful. I managed to retrieve my package with practically no effort at all. I have used this facility on and off for more than 20 years. It has always been easy and convenient to pick up packages at this facility when I have missed the delivery at home. Excellent service! However the hours are very short, so be sure you arrive there on time to pick up your package.
While 8 months pregnant and I actually went to hospital right after left here and had my baby. They refused to let me use restroom. They said they had no public restrooms. A customer care center and no restrooms. I try not to use ups they our worst with deliveries but unfortunately still have to use them not by choice. This incident just makes me so dissatisfied with this company more.
Refused to give a receipt for brokerage fees that were paid with a money order (they only accept money orders and cashiers checks for brokerage fees). I had to call the corporate offices to get one. RIDICULOUS!!!
Paid for next day shipping over a week ago, was finally scheduled for yesterday, nothing. scheduled for today, nothing. Now I have to take time from my work to go pic up my package at 2:30.
Nice employee but so slow!!! It should not take 32 minutes to process 3 people! Faster service would be appreciated especially at a super ups center like that!
Customer service has not been helpful. They’ve had my package on the truck for 3 days and haven’t unloaded it. Using FedEx from now on.
Customer service is terrible. Once you pay for shipping they could care less on the service provided. That is true with ups as a whole.
I was a little confused on where I was supposed to be at first, but my man Charles was awesome and got me in and out in under 5 minutes
Terrible service, they say they came by the house but yet there was no tags or notthing and customer service refuses to help
Poor hours, slow service. Storage exposed to outside. Besides that - not sure what else to comment about.
Completely sucked, I want to talk to a person not a damn machine.
Aerials of HQ
Great service and fast...the staff is always so helpful as well.
the guy at the front desk really knows customer service.
Long wait time, limited parking, difficult employees
UPS Sucks what a garage company
Slow is not the word for it.