|Address:||29620 Interstate 10 (West), Boerne, TX 78006|
|Working:||9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8AM–4:30PM Closed|
Jake rented my family member a storage unit recently. He was polite on the phone and explained why his facility was better than other storage facilities around. Based on the information he provided, we felt our belongings would be safe. When we arrived, we were greeted with a smile and he remembered we had called earlier. He showed us several units and pointed out his facility cameras and other amenities. He did not rush us and went through the lease thoroughly. He walked us out and checked to ensure our gate code worked properly. We were very impressed that someone so young would take so much pride and ownership in his job and highly recommend anyone needing storage to visit Lockaway Boerne and ask for Jake.
We choose this facility because of location and move in special. We recently added a second unit and Jake made the process very easy. The facility is always clean and a complimentary dolly was onsite for us to transport the bulky items. I did read a previous review where a customer complained about move in specials. We spent a couple of weeks searching for the ideal storage facility based on location and move in specials. I recall watching the move in specials change on a daily basis and I too missed a better deal by waiting a day too long. Jake explained that the deals are automated based on unit availability. This makes complete since to me in a digital world.
I have had Lockaway Storage,in Boerne, for 3-4 years. I have found my experience to be always professional, efficient, helpful and pleasant. The manager I worked with, Jason, was always willing to help in any way he could, and with a gracious, kind manner. As for the facilities, they were always very clean and I know well checked, because there was a time when I left it unlocked. Jason called me within a few hours to inform me and encourage me to lock it promptly. I have no complaints about my stay or service, and would recommend Lockaway Boerne for anyone.
Just wanted to say that it was a great experience visiting the lockaway storage in boerne tx office manager Jake Medrano. He was very profesional, attentive, polite and most of all with a very great positive attitude. Gave me a lot of information that was helpful to make a decision on a storage space. I recommend who ever reads this review to visit this location. Thanks again Mr. Jake Medrano big props to you..
Helpful and a super easy process. Highly recommended! UPDATE: LITERALLY 4 days after we paid for our first month (which was half off per the online reservation) a special was posted for 2 months half off. According to Jake, who failed to call me back because he was too busy, nothing could be done. I feel duped and will be moving out before I have to pay for any additional months.
My husband and I have used Lockaway storage for a few years now. We like it because it is clean and very well maintained. One of the main reasons we stay is because not only is Jason very friendly and personable but he helps us find the unit that best fits our needs. We feel confident and secure at Lockaway and Jason is the main reason for that. We think he goes above and beyond.
We rented a Penske truck and turned it in at Lockaway. We had a long drive from California and were very tired by the time we turned the truck in. The manager was so helpful and made our check in go smoothly. We really appreciated his welcoming attitude after our long trip.
We had a great experience with Lockaway Storage in Boerne. We needed several units over a period of several days, and they took care of our needs immediately and professionally. Autopay was also very helpful. Very nice staff and clean facilities. Highly recommend!
I rented a large unit in 2015 and moved to a smaller unit in 2016. All the staff including Jake were on top of everything. They are amazing and the units were always clean! If we ever need a place to store stuff we will use them again!
Jason, the facility manager, was very helpful. This location and its employees are willing and happy to help with anything the customer needs. Especially helpful with Penske truck rentals.
Very fair price and excellent customer service by Jake. With Penske, the truck is always clean, new, and ready when they said it would be. Recommended!
We love this location so convenient, well kept , and very friendly staff they have..Jake was awesome and very helpful in what we needed...
Julie Glazier Wingate
Great storage facility, clean and courteous. Jake is awesome, always answers the phone always willing to help, definitely recommend!
Good facility, friendly professional staff. Easy to do business with.
Temperature controlled, clean place. Jake is a good manager, too!
Customer service is great, facilities is nice and clean
Very helpful and accommodating . Units are very clean.
Awesome service I would use them again
Great info and customer service.
Jake is always helpful!
Its a great place