|Address:||1215 Wells Branch Pkwy, Pflugerville, TX 78660|
A Private User
Wow! Rude staff and untimely delivery. Was told a time I could pick up my freight at the Austin location and I was 5 minutes early. The foreman Jack got loud and said I was too early that now it was going to take an additional 40 minutes. This is a good example of why we need teamsters in Texas. This company is proud to be non union and it shows with the staff they employ and the service. When a Teamster says he will do something he holds to his word.
I gave one star only because I had to. Absolutely the worst shipping experience EVER. I waited at home an entire day and they never showed up. Rescheduled, waited another entire day and they finally should up at 6:30pm. The boxes of tiles looked like they have been run over. By some miracle none were broken but they were loose and falling out everywhere. If this is the shipping company delivering your order - CANCEL IT!!!
Waited two days for my freight. My business closes at 4pm. They told me they would be here by 5. I waited and they never showed up.... Then the next day. I waited all day... they never showed up again and I called they said my pallet was blocked in the truck and the driver skipped me... what a joke!
1.5 weeks later and I am still waiting on my products for the job that started last week. They do not return phone calls. This company needs to go away.
DO NOT USE THIS CARRIER! THEY ARE NOT HONEST IN ANY WAY! YOU WILL BE DISAPPOINTED!!!!!